We've compiled some of the commonly asked questions consultants have asked about how logging time and expenses through My Timesheets works on Clora. If you have any questions not captured here, please enter your questions directly through our timesheets support chat or email us at email@example.com.
What is this feature?
Entering and submitting time, travel, pass-through expenses, and receipts to Clora is getting an exciting update. We’ve added an intuitive, flexible timesheet feature right into your Clora profile called My Timesheets:
Log and manage time, travel, and expenses + receipts on the go across all your devices securely
Log time and expense at any frequency that works for you to avoid payment delays
See running total hours and combined amounts across time, travel, and pass-through expenses along with roll-ups by month and all-time views across each client engagement
Gain full visibility into timesheet approvals by your Hiring Manager
Keep expenses/receipts organized and linked with secure access and exporting features of past timesheets
Saving and organizing manual files and paper receipts
Reliance on an excel file
How does it work?
Who can I reach out to if I’m having trouble or have questions?
The entire Clora team is here to help! You can reach out directly through:
A dedicated Timesheets Support Chat at the bottom right corner of your screen
Email your assigned Clora Operations Associate
We will promptly assist you.
Is there a fee? How much does this cost to use?
You have full access to My Timesheets at no cost.
How do I subscribe/register for My Timesheets?
There’s no registration required. Once you match and begin working on an engagement via Clora’s Marketplace, you will be able to enter time and expenses through My Timesheets. A step-by-step guide on how to create, manage, and submit your monthly invoice can be found here.
I see My Timesheets but there’s nothing there. Is this expected?
Yes, the My Timesheets section appears for all registered consultants. If you have not matched and started working on an engagement via Clora’s Marketplace, this section will be blank. If you are actively working on engagement(s) OR if you have just started working for the very first time, your engagement(s) will appear in My Timesheets. A step-by-step guide on how to create, manage, and submit your monthly timesheet can be found here.
Entering Time & Expenses
Will employers see what I’m entering throughout the month?
Starting on May 25, 2021, your hiring manager will have access to a Timesheet Portal where:
Hiring Managers can review the hours and expenses you enter during the course of an active month.
Upon your timesheet submission, your Hiring Manager will review your official timesheet and requested edits, if appropriate.
Your Hiring Manager will approve your timesheet upon which you will be emailed a PDF copy of the generated invoice for your records.
Make sure you keep your timesheet up to date throughout the month.
I don’t see a save button. I entered line items, but are they actually being saved?
Yes! We are auto-saving everything you enter behind the scenes. We will be making this more obvious in upcoming rounds of updates, so keep an eye out for this and more. If you have any questions or are not quite certain about how something works, please don’t hesitate to reach out via the dedicated Timesheet Support chat at the bottom right corner of your screen OR check out Clora’s Timesheet step-by-step guide here.
Am I able to bulk upload hours and/or expenses?
Where do I enter Travel or Pass-Through expenses?
You will enter Travel and Pass-Through expenses through My Timesheets. You will also have the ability to directly upload receipts alongside each line item. Instructions on how to do this can be found here.
Where do I attach receipts?
Can I edit/delete any logged time/items for the current month?
Absolutely, as long as you haven’t submitted your timesheet, you can edit/delete/add log time, travel, and/or pass-through expenses through My Timesheets. If your timesheet has already been submitted or approved, reach out to your assigned Clora Operations Associate to request changes at your earliest possible convenience.
Can I edit/delete any logged time/items for a past submitted timesheet?
If your timesheet has already been submitted or approved by your employer, we are unable to edit it since we have started payment processing with the Company’s AP/AR team. Please inform your hiring manager and your assigned Clora Operations Associate to coordinate an adjustment in the next billing cycle.
If I reach my monthly hours worked limit, will I be blocked from entering more items or submitting the timesheet?
You will not be blocked from entering more time, travel, and/or pass-through expenses, but please ensure you have received prior approval from your hiring manager.
How frequently do I have to enter my time? What’s the expectation?
Clora suggests that you enter your time on a daily or weekly basis. You are expected to submit your timesheet by the 2nd of each month.
Can I start next month’s timesheet before submitting the current month’s timesheet?
Yes, you can. Just remember to submit your current month by the 2nd day of the month!
How long do I have to create and submit my monthly timesheet? Am I locked from submitting a past month?
Please create and submit your timesheet no later than the 2nd day of the month. If you do not create your timesheet by the 2nd day of the month, you will be locked from creating and submitting and risk payment processing delays. Our typical process is for any timesheet submitted beyond the 2nd of each month will be processed with the following timesheet.
Will I be reminded to enter time? How frequently?
Clora’s standard timesheet billing cadence is a calendar month. Each timesheet is due on the 2nd of the subsequent month. Clora will send automated reminders to:
Create your timesheet for the new monthly cycle
Submit your timesheet as the month comes to a close.
Please note that your assigned Clora Operations Team or Clora’s Finance team may still send you reminders periodically.
How will I know if my timesheet was received or approved?
You will receive a confirmation upon submitting your timesheet. Your timesheet will also show a Submitted status. When your invoice is approved, you will receive an email notification upon your Hiring Manager’s Approval of your hours. Your timesheet will show an Approved status. Please note that tracking payments will still remain in bill.com.
What file formats can I export my approved timesheet as?
At this time, you can export an Approved timesheet as a PDF by logging into My Timesheets. You will also be proactively notified via email once your timesheet has been approved by your Hiring Manager with a PDF copy of the generated invoice attached for you to conveniently download.
What if I make a mistake after submitting my timesheet?
If your invoice has already been submitted but not yet approved, reach out to your assigned Clora Operations Associate to request changes at your earliest possible convenience.
How and when will I get paid?
Payments set-up, tracking, and receipt will continue through bill.com. If you are starting work on an engagement via Clora for the first time, our Accounts Payable team will send you an invite to bill.com, Clora’s payment processing system, where you will be able to verify your financial details, choose payment method, and track payment.
Will tax forms appear in My Timesheets?
Tax forms will not come through My Timesheets. Tax forms currently arrive via track1099.
If you have any questions not captured here, please enter your questions directly through our timesheet support chat or email us at firstname.lastname@example.org.