We've compiled some of the commonly asked questions consultants have asked about how invoicing through My Invoices works on Clora. If you have any questions not captured here, please enter your questions directly through our invoicing support chat, email us at support@clora.com, or reach out to your assigned Clora Account Manager.

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Transition

What’s coming?

Entering and submitting time, travel, pass-through expenses, and receipts to Clora is getting an exciting update. We’ve added an intuitive invoicing feature right into your Clora profile called My Invoices:

  • Log and manage time, travel, and expenses + receipts on-the-go across all your devices securely

  • Flexible time and expense logging at any frequency that works for you to avoid payment delays

  • Running total hours and combined amounts across time, travel, and pass-through expenses

  • Full visibility into invoice approvals by Clora

  • Keep expenses/receipts organized and linked

  • Rolled-up by month and all-time views across each client engagement

  • Secure access and exporting of past invoices

No more:

  • Lost hours

  • Guesstimates

  • Saving and organizing manual files and paper receipts

  • Reliance on an excel file

  • Arithmetic mistakes

You can learn more about how invoicing through My Invoices works here.

When & how will this impact me?

Manually depositing your monthly invoice excel + receipts will be fully retired after you submit your August 2020 Invoice. Creating, managing, and submitting your invoice will take effect the September 2020 invoicing cycle. You will have full access to My Invoices starting September 1, 2020 to begin.

Is this required? Why can’t I continue to use the old method?

Yes, to offer all Clora Marketplace consultants the most streamlined and ease-of-use invoicing and payment experience now and into the future, all consultants working on engagements via Clora are required to make the transition. The Clora team is here to make the transition as easy as possible. Please don’t hesitate to reach out if you have any questions or encounter any issues creating, managing, and/or submitting your invoice the first time or moving forward.

Will the August invoice and payment cycle be impacted?

No, you will be directed to submit the August invoice cycle through the emailed form. There will be no change to the tracking and receipt of payment from Clora. This will continue through bill.com.

Do I have to re-enter August or past invoices?

No, you do not need to enter your August 2020 invoice or any past month invoice cycles before September 2020 into My Invoices.

Do I still submit my invoices on a monthly cadence?

Yes, you will still submit your invoice at the same monthly frequency and the same due date (5th day of the month).

Will this impact when and how I get paid?

No change! Payments set-up, tracking, and receipt will continue through bill.com. Your current settings remain unchanged.

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If you have any questions not captured here, please enter your questions directly through our invoicing support chat, email us at support@clora.com, or reach out directly to your assigned Clora Account Manager.

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