Meet your Clora Team
You will also be introduced to a member of our Finance team who will help organize your paperwork and facilitate your signup to Bill.com so you can keep track of your payments. The entire Clora team will be there to support you should you have any questions or concerns.
The Clora team will periodically reach out to see how things are going and will proactively reach out to help faciliate contract renewal discussions typically 30-60 days prior to the expiration. When the project comes to a close, the Clora team will schedule an offboarding meeting with you to discuss your experience in its entirety. All check-ins and offboarding meetings are great opportunities for you to give Clora human insight algorithms can’t account for. This insight also allows us to better understand your preferences as a consultant for future projects.
Timesheets and Invoicing
You will invoice for your time on a monthly basis through the My Timesheets portal, which will remain empty until you’ve matched with your first project through Clora. We recommend updating your timesheet once a week to keep in the habit of reviewing it.
Image: My Timesheets located in the menu bar
All timesheets must be submitted by the 2nd day of the following month, but we recommend submitting your timesheet as soon as you have completed your work for the month. Upon the submission of your timesheet the employer then has five days to review and approve. Keep in mind that additional detail may be requested of you. We recommend discussing with the employer the level of detail they would like to see in your timesheets.
If the employer has not reviewed your timesheet within 5 days after your submission, it will be approved by our finance team and an invoice will be created and sent to the employer. This is purely to limit a delay in you getting paid. The employer then has a certain number of days to pay the invoice to Clora. The payment term will be captured in the Statement of Work (SOW). The most common payment term is N30, but please reference your fully executed SOW to confirm.
As soon as the money is received on Bill.com it is processed and sent to you. This can take between 2 and 3 business days. You can also enable notifications on Bill.com to receive alerts when a payment is processed. Please keep in mind, if you submit your timesheet after the 2nd it can still be approved but may not be invoiced until next month's billing cycle, which is why Clora sends you reminders at the end of each month.
Below is a comprehensive overview of the invoicing timeline:
Image: Invoicing timeline
Some employers may specify a maximum number of hours in the Statement of Work (SOW). If you need to request more hours in a month, you must ask for and receive written approval via email from the employer. Please CC the Clora team on the email request so Clora can track the approval process.